Shipping policy

📦 INTERNATIONAL SHIPPING POLICY

🗓️ Processing Time

Orders are processed within 1 to 2 business days (Monday to Friday, excluding holidays) after payment confirmation.

During high-demand periods or special promotions, processing times may be slightly extended. If so, customers will be notified accordingly.

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🌍 Shipping & Delivery Times

We ship worldwide.

Estimated delivery time is 4 to 6 business days, depending on the destination country and shipping carrier.

Delivery times are estimates and may be affected by external factors such as customs, weather conditions, strikes, or courier policies.

✈️ Shipping Carriers

We work with trusted logistics providers to ensure safe delivery, including:
DHL, FedEx, UPS, USPS, Correos, and local carriers, depending on the region.

📬 Order Tracking

Once available, you will receive a confirmation email with the tracking number and can track your order directly with the carrier.

🌐 Customs, Duties & Taxes

International orders may be subject to import taxes, customs duties, or local taxes, depending on the laws of the destination country.
These charges are the sole responsibility of the customer.

We are not responsible for delivery delays caused by customs processes.

🚫 Incorrect Addresses or Delivery Issues

It is the customer's responsibility to ensure that the shipping address provided is correct.
We are not liable for packages lost due to incorrect or incomplete addresses.

If a package is returned due to an incorrect address or unclaimed delivery, the customer will be responsible for reshipping costs.

❗ Address Changes

Once your order has been processed, we cannot guarantee that the shipping address can be modified. Please contact us as soon as possible if a change is needed.

📩 Contact

If you have any questions related to shipping, you can reach us through the contact form on the website or by emailing:
📧 theoxfordbags@gmail.com